BOOKING CONDITIONS
1. Bookings between Philip and Janet trading as INDIAN RIDGE HOLIDAY HOMES (hereafter called the company) and the person making the bookings (hereafter called the Client) are valid after: (a) the booking form has been completed and signed, and has been received by the Company. (b) the appropriate deposit has been paid to the Company.
(c) the booking has been confirmed to the Client by the Company in writing.
2. By signing the booking form, the Client accepts these conditions and warrants that he/she is authorised to agree them on behalf of all other persons named on the booking form including those substituted or added to by agreed amendment of the booking.
3. The balance of the holiday cost shown on the invoice must be paid two months before departure. If the booking takes place less than two months before departure, then the balance is due immediately upon receipt of the confirmation. If the balance is not received eight weeks before departure, the Company reserves the right to cancel the relevant booking and retain any deposit held in respect of the same.
4. Damage deposit: A personal cheque for £150 or $300
must be sent with the final balance, which will be
held on file until you vacate our home. The villa
will be inspected and provided no damage has been
caused the cheque will be returned.
5. Any cancellation by the Client must be notified in writing directly to the Company. If the notification of cancellation is received by the Company more than eight weeks before departure, only the deposit will be retained by the Company. If less than eight weeks, then the following cancellation charges will apply:-
Between 4 and 8 weeks before departure - 60% of the total cost. Between 2 and 4 weeks before departure - 75% of the total cost. Less than 2 weeks before departure - 100% of the total cost.
6. The company shall not be liable for any loss, damage or expense, and shall not be obliged to make any refund, in the event of change or cancellation brought by any force majeure circumstance including (without limitation) war or threat of war, riots, terrorist activity, civil strife, airport closures, quarantine, epidemics, weather conditions, government action or other events beyond the Company's control.
IMPORTANT NOTE. Please take out appropriate holiday insurance to cover any eventuality.
7. The Company cannot accept liability for losses or inconvenience arising out of disruption of local services such as electricity and water supplies, industrial action or any other matter outside the control of the Company.
8. Should the Client have cause for complaint in the course of the holiday, the Company's local representative should be notified immediately. In the event that the problem cannot be resolved at the time and the Client wishes to pursue the matter, the complaint must then be made in writing to the Company's office at Irving Place, Hampton Manor Close, Tupsley, Hereford HR1 1 TG within 42 days of the Client returning from the holiday. The Company accepts no liability in respect of complaints received after that date.
9. This contract is subject to and shall be construed in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of English Courts.
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